Once Upon a Deal... brought us a collection of stories that revealed how the principles of negotiation play out in everyday life. Now this new volume, published to mark Scotwork’s 50th anniversary as the world’s leading negotiation skills training company, brings even more entertaining, up-to-the-minute stories drawn from the team’s extensive and rich experience across many sectors and situations. Negotiation is everywhere: discover how to do it well.

Conflict is a constant in all areas of commerce, politics and society. As one of the most important ways to resolve conflict, having an understanding of negotiation is vitally important and whilst we believe improving capability is best done in a classroom (physical or virtual) this book will help the reader understand some of the core principles of negotiation through the lens of Scotwork’s 8-Step Framework.

Whether you’re negotiating the price of your house extension or a major commercial or trade deal, the insights from these stories will help you get a better deal.

Get ready to rethink negotiation, and discover practical tips and tricks along the way to build your skill and confidence.

Celebrating SCOTWORK’s 50th year in developing capability in negotiation. A new up-to-date set of stories drawn from the team’s extensive and deep experience in negotiation across many sectors and negotiation contexts.