Winter deals - Sidste chance!

Winter deals - Sidste chance!

Fri fragt over 299kr
Fri fragt over 299kr
Kundeservice
Mastering Civility

Mastering Civility

193 kr.

193 kr.

På lager

Tors., 16 jan. - ons., 22 jan.


Sikker betaling

14 dages åbent køb


Sælges og leveres af

Adlibris


Produktbeskrivelse

Incivility is silently chipping away at people, organizations, and our economy. Slights, insensitivities, and rude behaviors can cut deeply. Moreover, incivility hijacks focus. Even if people want to perform well, they can't. Customers too are less likely to buy from a company with an employee who is perceived as rude. Ultimately incivility cuts the bottom line.

In MASTERING CIVILITY, Christine Porath shows how people can enhance their influence and effectiveness with civility. Combining scientific research with fascinating evidence from popular culture and fields such as neuroscience, medicine, and psychology, this book provides managers and employers with a much-needed wake-up call, while also reminding them of what they can do right now to improve the quality of their workplaces.

Varenr.

9d8e2093-a3c9-44fc-b2e1-9a7e14f277f2

Funktioner

Genre

Økonomi

Sprogversion

Engelsk

Bogomslagstype

Paperback

Antal sider

240 Sider

Udgivelsesår

2016

Mastering Civility

193 kr.

193 kr.

På lager

Tors., 16 jan. - ons., 22 jan.


Sikker betaling

14 dages åbent køb


Sælges og leveres af

Adlibris