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Keeping Score

Keeping Score

408 kr.

408 kr.

På lager

Tors., 22 maj - ons., 28 maj


Sikker betaling

14 dages åbent køb


Sælges og leveres af

Adlibris


Produktbeskrivelse

In Keeping Score, the author contends that metrics must be all-encompassing. They must focus not just on the present, but need to consider the past and future. They also must consider the needs of all participants, including customers, shareholders, and employees. Still one must know exactly what to measure, as measuring everything can be more damaging than measuring nothing. Taking a balanced Baldrige approach, this book shows how to evaluate current approaches to measurement and pinpoint false measurements. It covers the selection of financial metrics, ways to measure employee and customer satisfaction, and methods to track performance and measure quality.

Varenr.

a332087a-1f98-5ae0-b034-99361a219346

Keeping Score

408 kr.

408 kr.

På lager

Tors., 22 maj - ons., 28 maj


Sikker betaling

14 dages åbent køb


Sælges og leveres af

Adlibris